Commercial Lines Account Manager
J.Krug is a fast-paced, growing organization that is searching for dynamic, driven and outgoing Account Manager who is interested in joining our Advisory Team. We offer a complete portfolio of services to our clients including Risk Management, Commercial Insurance, Group & Individual Benefits, Personal Insurance and Financial Services.
Position Summary
- Responsible for servicing and retaining existing business, helping producers develop new business and ensuring great customer service.
- Responsible for day-to-day account management and communication with clients.
- Manages an assigned book of business, strengthening customer & carrier relationships.
- Pre-Qualifies and underwrites new business submissions according to carrier and agency standards.
- Prepares policies, endorsements, audits, auto ID cards etc. for delivery to client
- Prepares new business quotes through carrier website quoting systems, along with directly working with carrier underwriting teams.
- Prepares, maintains, and verifies client billings and invoices.
- Prepares certificates of insurance.
- Develops and maintains strong relationships with clients and carriers.
Qualifications
- Associate Degree in Business or related field
- 2 - 5 years’ of customer service experience, preferably in the Insurance industry
- Excellent relationship-building and strong communication skills
- Must be success-driven and a self-starter with excellent teamwork skills
- Ability to develop and build relationships with various agency partners
- Strong written/verbal presentation and listening skills
- Able to provide unmatched service in order to maintain high client retention