Commercial Lines Account Manager

J.Krug is a fast-paced, growing organization that is searching for dynamic, driven and outgoing Account Manager who is interested in joining our Advisory Team.  We offer a complete portfolio of services to our clients including Risk Management, Commercial Insurance, Group & Individual Benefits, Personal Insurance and Financial Services.


Position Summary

  • Responsible for servicing and retaining existing business, helping producers develop new business and ensuring great customer service.
  • Responsible for day-to-day account management and communication with clients.
  • Manages an assigned book of business, strengthening customer & carrier relationships.
  • Pre-Qualifies and underwrites new business submissions according to carrier and agency standards.
  • Prepares policies, endorsements, audits, auto ID cards etc. for delivery to client
  • Prepares new business quotes through carrier website quoting systems, along with directly working with carrier underwriting teams.
  • Prepares, maintains, and verifies client billings and invoices.
  • Prepares certificates of insurance.
  • Develops and maintains strong relationships with clients and carriers.



  • Associate Degree in Business or related field
  • 2 - 5 years’ of customer service experience, preferably in the Insurance industry
  • Excellent relationship-building and strong communication skills
  • Must be success-driven and a self-starter with excellent teamwork skills
  • Ability to develop and build relationships with various agency partners
  • Strong written/verbal presentation and listening skills
  • Able to provide unmatched service in order to maintain high client retention
  • Ability and desire to work independently or with a team


 Value Benefits We Offer Our Team Members

  • Team Oriented, Creative and Collaborative Work Environment
  • Defined career path designed for professional growth
  • On-the Job Training Program
  • Employer Paid Licensing Program
  • Employer Paid Professional Development and Continuing Education in the field of Risk Management
  • Medical, Dental, Long-Term and Short-Term Disability, Vision and Life Coverage
  • 401k plan with Company Match